Payment & Security
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Condition
Details for each item
Condition Guidelines <Click or Tap Here>*Cards without a condition description in the card's name are available in 〔Condition: A〕
FAQ
Customers are responsible for any customs duties, taxes, or import fees imposed by their country. These fees are not included in the product price or shipping cost and must be paid upon delivery. Customs duties are usually based on the value of the goods, including shipping and insurance costs. The exact rate depends on your country's regulations.
[Click here for more details about customs duties and taxes.]
Returns and exchanges are accepted within 14 days of delivery, provided the product is unused and in its original packaging. Please contact our customer support for return instructions. Refunds will be issued after the returned product is received and inspected. Shipping costs are generally non-refundable unless the return is due to our error.
[Click here for our full return and refund policy.]
Shipping times vary depending on your location and chosen shipping method. Typical delivery ranges from 7 to 21 business days. Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
Please contact us immediately if your package is lost or arrives damaged. We will assist you in filing a claim with the carrier and arranging a replacement or refund if applicable.
Let customers speak for us
What customers think about the store
Omotenashi TCG is a highly reputable and reliable Japanese trading card store that offers excellent customer service, fast shipping, and top-quality products at reasonable prices. Customers consistently praise the store's efficient order processing, secure pac...