Legal notice

Distributor: Omotenashi TCG | Japanese TCG Store

Representative: YUKI HANAI

Location: 495-1 Funato, Koshigaya-shi, Saitama-ken, Japan

Phone number: +81 50-5799-8544

Email address: info@omotenashitcg.com

Sales price: The amount displayed on the product page (including tax)

Credit card: At the time of billing by your credit card company
Google Pay / Apple Pay / PayPal: When billed by the card company linked to your account

Delivery time: Within 5 business days from the order date (excluding weekends and holidays)
Delivery method: Direct shipment to your home

Please contact us in advance by email or phone if you wish to return or exchange an item.

We do not accept returns/exchanges in the following cases:

Products that have been used even once
Made-to-order/custom-made products
Limited edition items with short sales periods
Products damaged or altered due to customer mishandling (including packaging and accessories)
Sale items
Returns due to customer convenience (e.g., wrong image, wrong size, mistaken order)
Items with clear signs of use (e.g., smell of perfume or tobacco, cosmetics stains, etc.)

We do not accept returns or cancellations due to personal preference (e.g., “not as pictured” or “doesn’t fit”).

Return period: Within 7 days of receipt

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