Shipping Policy

🚚 Shipping Lead Time

Orders are shipped within 2–5 business days.
starting from the next business day after payment confirmation (Japan time).

Please note:
 Orders placed on weekends or Japanese public holidays will be processed on the next business day.

 

đŸŽ«About Pre-orders and Regular Items Ordered Together

If your order includes both pre-order items and in-stock items,
the entire order will be shipped together after the release date of the pre-order item.

*If you order both pre-order items and regular items at the same time, a warning will appear before checkout. Please be sure to check it.

 

📅 Business Days / Shipping Schedule

✅ Our business days are Monday to Friday (Japan Time).

*Closed on Saturdays, Sundays, and Japanese national holidays due to courier service limitations.

🚚 Shipping Fees

Express International Shipping – Duties & Taxes Collected

Shipping fees are calculated based on the total weight of your order. Please refer to the rate table for your region below.

United States / Canada / Mexico

Total Order Weight Shipping Fee
1g – 500g $42
501g – 1,000g $45
1,001g – 1,500g $48
1,501g – 2,000g $50
2,001g – 2,500g $52
2,501g – 3,000g $55
3,001g – 3,500g $58
3,501g – 4,000g $62
4,001g – 4,500g $66
4,501g – 5,000g $70
5,001g – 5,500g $73
5,501g – 6,000g $75
6,001g – 6,500g $77
6,501g – 7,000g $78
7,001g – 7,500g $80
7,501g – 8,000g $81
8,001g – 8,500g $83
8,501g – 9,000g $85
9,001g – 9,500g $98
9,501g – 10,000g $100
10,001g – 10,500g $102
10,501g – 11,000g $104
11,001g – 11,500g $106
11,501g – 12,000g $108
12,001g – 12,500g $116
12,501g – 13,000g $118
13,001g – 13,500g $120
13,501g – 14,000g $122
14,001g – 14,500g $125
14,501g – 15,000g $127
15,001g – 15,500g $129
15,501g – 16,000g $136
16,001g – 16,500g $139
16,501g – 17,000g $141
17,001g – 17,500g $144
17,501g – 18,000g $146
18,001g – 18,500g $148
18,501g – 19,000g $151
19,001g – 19,500g $153
19,501g – 20,000g $156
20,001g – 20,500g $158
20,501g – 21,000g $187
21,001g – 21,500g $192
21,501g – 22,000g $196
22,001g – 22,500g $200
22,501g – 23,000g $204
23,001g – 23,500g $208
23,501g – 24,000g $212
24,001g – 24,500g $216
24,501g – 25,000g $221
25,001g – 25,500g $225
25,501g – 26,000g $229
26,001g – 26,500g $233
26,501g – 27,000g $237
27,001g – 27,500g $241
27,501g – 28,000g $246
28,001g – 28,500g $250
28,501g – 29,000g $254
29,001g – 29,500g $258
29,501g – 30,000g $262
30,001g – 30,500g $266
30,501g – 31,000g $270
31,001g – 31,500g $275
31,501g – 32,000g $279
32,001g – 32,500g $283
32,501g – 33,000g $301
33,001g – 34,000g $310
34,001g – 35,000g $318
35,001g – 36,000g $327
36,001g – 37,000g $335
37,001g – 38,000g $344
38,001g – 39,000g $352
39,001g – 40,000g $360
40,001g – 41,000g $369
41,001g – 42,000g $377
42,001g – 43,000g $386
43,001g – 44,000g $394
44,001g – 45,000g $372
45,001g – 46,000g $380
46,001g – 47,000g $388
47,001g – 48,000g $395
48,001g – 49,000g $403
49,001g – 50,000g $411
50,001g – 51,000g $419
51,001g – 52,000g $426
52,001g – 53,000g $434
53,001g – 54,000g $442
54,001g – 55,000g $450
55,001g – 56,000g $458
56,001g – 57,000g $465
57,001g – 58,000g $473
58,001g – 59,000g $481
59,001g – 60,000g $489
60,001g – 61,000g $496
61,001g – 62,000g $504
62,001g – 63,000g $512
63,001g – 64,000g $520
64,001g – 65,000g $528
65,001g – 66,000g $535
66,001g – 67,000g $543
67,001g – 68,000g $551

Europe (UK, Germany, France, Italy, Spain, etc.)

Total Order Weight Shipping Fee
1g – 500g $49
501g – 1,000g $53
1,001g – 1,500g $56
1,501g – 2,000g $60
2,001g – 2,500g $65
2,501g – 3,000g $67
3,001g – 3,500g $71
3,501g – 4,000g $75
4,001g – 4,500g $79
4,501g – 5,000g $84
5,001g – 5,500g $91
5,501g – 6,000g $94
6,001g – 6,500g $97
6,501g – 7,000g $99
7,001g – 8,000g $102
8,001g – 8,500g $108
8,501g – 9,000g $111
9,001g – 9,500g $121
9,501g – 10,000g $125
10,001g – 10,500g $127
10,501g – 11,000g $129
11,001g – 11,500g $131
11,501g – 12,000g $133
12,001g – 12,500g $144
12,501g – 13,000g $147
13,001g – 13,500g $149
13,501g – 14,000g $151
14,001g – 14,500g $154
14,501g – 15,000g $156
15,001g – 15,500g $158
15,501g – 16,000g $172
16,001g – 16,500g $174
16,501g – 17,000g $177
17,001g – 17,500g $179
17,501g – 18,000g $182
18,001g – 18,500g $184
18,501g – 19,000g $187
19,001g – 19,500g $189
19,501g – 20,000g $192
20,001g – 20,500g $194
20,501g – 21,000g $210
21,001g – 21,500g $215
21,501g – 22,000g $220
22,001g – 22,500g $224
22,501g – 23,000g $229
23,001g – 23,500g $234
23,501g – 24,000g $239
24,001g – 24,500g $244
24,501g – 25,000g $248
25,001g – 25,500g $253
25,501g – 26,000g $258
26,001g – 26,500g $263
26,501g – 27,000g $267
27,001g – 27,500g $272
27,501g – 28,000g $277
28,001g – 28,500g $282
28,501g – 29,000g $287
29,001g – 29,500g $291
29,501g – 30,000g $262
30,001g – 30,500g $296
30,501g – 31,000g $301
31,001g – 31,500g $306

Australia

⚠ Please note: Orders with a total value under AUD 1,000 typically enter Australia duty-free. For orders exceeding AUD 1,000, duties and taxes may be charged by the carrier upon delivery and are the responsibility of the recipient.

Total Order Weight Shipping Fee
1g – 2,000g $20
2,001g – 2,500g $29
2,501g – 3,000g $31
3,001g – 3,500g $33
3,501g – 5,000g $35
5,001g – 5,500g $42
5,501g – 6,000g $44
6,001g – 6,500g $46
6,501g – 7,000g $48
7,001g – 7,500g $51
7,501g – 8,000g $53
8,001g – 8,500g $55
8,501g – 9,000g $57
9,001g – 9,500g $60
9,501g – 10,000g $63
10,001g – 10,500g $64
10,501g – 11,000g $66
11,001g – 11,500g $68
11,501g – 12,000g $70
12,001g – 12,500g $79
12,501g – 13,000g $81
13,001g – 13,500g $83
13,501g – 14,000g $85
14,001g – 14,500g $87
14,501g – 15,000g $89
15,001g – 15,500g $91
15,501g – 16,000g $95
16,001g – 16,500g $97
16,501g – 17,000g $99
17,001g – 17,500g $101
17,501g – 18,000g $104
18,001g – 18,500g $106
18,501g – 19,000g $108
19,001g – 19,500g $110
19,501g – 20,000g $112
20,001g – 20,500g $114
20,501g – 21,000g $221
21,001g – 21,500g $226
21,501g – 22,000g $230
22,001g – 22,500g $234
22,501g – 23,000g $238
23,001g – 23,500g $243
23,501g – 24,000g $247
24,001g – 24,500g $251
24,501g – 25,000g $255
25,001g – 25,500g $260
25,501g – 26,000g $264
26,001g – 26,500g $268
26,501g – 27,000g $272
27,001g – 27,500g $276
27,501g – 28,000g $281
28,001g – 28,500g $285
28,501g – 29,000g $289
29,001g – 29,500g $293
29,501g – 30,000g $298

Asia (Singapore, Thailand, Nepal, Vietnam, Malaysia, Hong Kong SAR China, India, Brunei, Indonesia)

⚠ Please note: While we support Delivered Duty Paid (DDP) for most regions, duties and taxes for Asian countries may not be automatically collected at checkout due to platform limitations. As a result, shipments to Asia are sent on a DDU (Delivered Duty Unpaid) basis — any applicable import duties, taxes, or customs fees will be charged by the carrier upon delivery and are the responsibility of the recipient.

Asia Express Shipping – Duties & Taxes May Apply

Total Order Weight Shipping Fee (USD)
1 g – 500 g $25
501 g – 1,000 g $26
1,001 g – 1,500 g $27
1,501 g – 2,000 g $30
2,001 g – 2,500 g $32
2,501 g – 3,000 g $35
3,001 g – 3,500 g $38
3,501 g – 4,000 g $41
4,001 g – 4,500 g $44
4,501 g – 5,500 g $47
5,501 g – 6,000 g $49
6,001 g – 6,500 g $50
6,501 g – 7,000 g $51
7,001 g – 7,500 g $53
7,501 g – 8,000 g $54
8,001 g – 8,500 g $56
8,501 g – 9,000 g $57
9,001 g – 9,500 g $58
9,501 g – 10,000 g $60
10,001 g – 10,500 g $61
10,501 g – 11,000 g $62
11,001 g – 11,500 g $63
11,501 g – 12,000 g $64
12,001 g – 12,500 g $85
12,501 g – 13,000 g $87
13,001 g – 13,500 g $88
13,501 g – 14,000 g $90
14,001 g – 14,500 g $91
14,501 g – 15,000 g $93
15,001 g – 15,500 g $94
15,501 g – 16,000 g $96
16,001 g – 16,500 g $98
16,501 g – 17,000 g $99
17,001 g – 17,500 g $101
17,501 g – 18,000 g $102
18,001 g – 18,500 g $104
18,501 g – 19,000 g $105
19,001 g – 19,500 g $107
19,501 g – 20,000 g $108
20,001 g – 20,500 g $110
20,501 g – 21,000 g $140
21,001 g – 21,500 g $144
21,501 g – 22,000 g $147
22,001 g – 22,500 g $151
22,501 g – 23,000 g $154
23,001 g – 23,500 g $158
23,501 g – 24,000 g $161
24,001 g – 24,500 g $165
24,501 g – 25,000 g $168
25,001 g – 25,500 g $172
25,501 g – 26,000 g $175
26,001 g – 26,500 g $179
26,501 g – 27,000 g $182
27,001 g – 27,500 g $186
27,501 g – 28,000 g $189
28,001 g – 28,500 g $193
28,501 g – 29,000 g $196
29,001 g – 29,500 g $200
29,501 g – 30,000 g $203

 

 EMS (Express Mail Service) - Japan Post

Total Order Weight Shipping Fee (USD)
1 g – 500 g $14
501 g – 1,000 g $22
1,001 g – 1,500 g $27
1,501 g – 2,000 g $31
2,001 g – 2,500 g $35
2,501 g – 3,000 g $38
3,001 g – 3,500 g $42
3,501 g – 4,000 g $46
4,001 g – 4,500 g $50
4,501 g – 5,000 g $53
5,001 g – 5,500 g $57
5,501 g – 6,000 g $61
6,501 g – 7,000 g $67
7,501 g – 8,000 g $73
8,501 g – 9,000 g $80
9,501 g – 10,000 g $86
10,501 g – 11,000 g $92
11,501 g – 12,000 g $98
12,501 g – 13,000 g $105
13,501 g – 14,000 g $111
14,501 g – 15,000 g $117
15,501 g – 16,000 g $123
16,501 g – 17,000 g $130
17,501 g – 18,000 g $136
18,501 g – 19,000 g $142
19,501 g – 20,000 g $148
20,501 g – 21,000 g $155
21,501 g – 22,000 g $161
22,501 g – 23,000 g $167
23,501 g – 24,000 g $173
24,501 g – 25,000 g $180
25,501 g – 26,000 g $186
26,501 g – 27,000 g $192
27,501 g – 28,000 g $198
28,501 g – 29,000 g $205
29,501 g – 30,000 g $211

Please note: For unsupported countries, additional duties, taxes, and import fees may be collected upon delivery by local authorities.

All shipping fees are calculated in U.S. dollars.

🚛 Shipping Carriers & Delivery Time

  • FedEx / DHL: estimated 2–5 business days in transit after shipment
  • EMS (Express Mail Service) - Japan Post : estimated 2–5 business days in transit after shipment

✅ All shipments include a tracking number.

📩 Delivery Confirmation & Responsibility After Delivery

 

Once an order is marked as “Delivered” by the carrier and delivery confirmation
(such as tracking status and/or a delivery photo) is available, the shipment is considered successfully delivered.

Please note that we are not responsible for loss, theft, or damage that occurs after delivery has been completed.

If you believe your package was stolen or misplaced after delivery, we recommend contacting the carrier directly and checking with building management or local authorities as needed.

Please ensure that someone is available to receive your package, as we cannot take responsibility for loss or theft once the carrier marks the delivery as completed.

 

đŸ§Ÿ About Customs Duty

For most regions, import duties, taxes, and charges (including VAT & GST) 
are collected at checkout.

Please note that Australia is shipped on a DDU (Delivered Duty Unpaid) basis. 
Duties and taxes are not collected at checkout for Australian orders — 
please refer to the Australia section above for details.

We comply with international law and do not underdeclare item values or mark items as "gifts."
Please note: For unsupported countries, additional duties, taxes, and import fees may be collected upon delivery by local authorities.
For more information on customs and VAT rates by country, please visit our Customs & VAT Details page.

❓ Need Help?

If you have any questions, feel free to reach out via our Contact Form.

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