Customers Review

I trust Omotenashi TCG as a legitimate seller, and I understand the damage appears to have occurred during international transit between Japan and the US. However, I am disappointed with how my two ONE PIECE Card Game BASE SHOP Limited Card Collection Vol. 1 [Factory Sealed] products were packaged.

Both arrived significantly bent/creased, as shown in my photos i sent via your email. They were shipped in a small cardboard box with little to no protective material. For collectible, factory-sealed products, more protection should have been used.I have submitted a return request and provided photos of the damage.

I am requesting two new factory-sealed replacements rather than a refund. Please also package the replacements with adequate padding and rigid protection to prevent further damage during international shipping.

I understand shipping damage can happen, but I purchased factory-sealed collectibles and would like to receive them in that condition.

Hope to hear back from you soon

Carte bien réceptionné dommage que j'ai pas obtenu la Luffy ni la Nami sur 10 boosters

Card was as described. Quick shipping and well packaged. Would definitely order from again.

Order took a few days to process but communication was good. Shipping took a while and tracking was horrible but that is not on the seller. Card was packaged great and came in safely. Will definitely order from them again.

Another order another amazing work from the guys always on time always get what i ordered 👍👍👍

Product is exactly as described, shipped in bubble wrap and came fast. I would buy feom them again in the future.

Came as described and on time.

Super cool card. Im happy to add it to my collection. Arrived quickly and was wrll packaged.

Great card. Arrived timely and very well packaged. The watermelon luffy is a cool card, happy to add to my collection!!

Purchased Storm Emeralda as preorder. Arrived promptly to US destination, well packaged and as described. Authentic product. Would definitely consider using this seller again.

package arrived in great condition despite bad weather. i owe that to good packaging!

Packs arrived in perfect condition and were packed well.

Great

Excellent, Thank you 🙏

Excellent, Thank you 🙏

Excellent, Thank you 🙏

Excellent, Thank you 🙏

Excellent, Thank you 🙏

Excellent, Thank you 🙏

Very professionally packaged. Delivered faster than anticipated. Responsive and caring support team. Highly recommend! I have since placed several more orders.

Great item great service

It took longer than expected but thankfully they kept us updated before i even had to reach out. Everything was packaged well and we received exactly as describe. :/ bummed the price dropped after i bought it

Order came neatly packaged and protected from Japan. No damage to card. Thank you for quick and safe delivery

Card is awesome

Great and safe packaging, came in good condition :)