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Payment & Security
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Condition
Condition Details
Payment
And to use WISE payment, please contact us via contact form or SNS before check-out.
Shipping
*We are not open on Saturdays, Sundays, and holidays Japan time due to the convenience of the courier's offices closing.
Free Shipping：no cost. (*Total order value of $85 or more.)
FedEx DHL：Approximately 2-5 days from shipping day
Japan Post：Approximately 3-7 days from shipping day
All shipping with tracking number.
Cancellations
・Cancellation for personal reasons will not be accepted.
Please understand in advance that we basically cannot accept returns or cancellations at the customer's convenience after the order is placed.
・We accept orders only before shipment.
Please note that we basically cannot accept order cancellations after the order has been shipped.
If you wish to cancel your order before it is shipped, please contact us using the contact form.
International Buyers - Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges.These charges are the buyer’s responsibility.Please check with your country’s customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges. I do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
Let customers speak for us
Spedizione ultra rapida e ben protetta
Negozio molto fornito con spedizione super veloce.Ho acquistato 6 terastral festival da questo negozio.Il prezzo era molto competitivo e per questo ho acquistato in quantità.Unica peccato purtroppo tra dogana e iva il prezzo sale.Consigliato
i ordered a terastal festival and a op-09 , all perfect , arrived in perfect time .thank you, i’ll order soon
Also der Kauf und Abwicklung war super allerdings war der Versand sehr enttäuscht mit Zollgebühren komme ich auf den selben Preis als würde ich die displays hier in Deutschland kaufen würde also lohnt es sich bei mehr Abnahme ansonsten top Shop....LG Chris
I am very pleased with how fast and caring Omotenashi shipped out my order! Will definitely do business with them again.
Great quality fresh boxes direct from Japan with very fast shipping. I’ve ordered about 3 times now and each time I’ve pulled chase cards.
Ordered from Italy, arrived intact together with the test of my order. Unfortunately, VAT and taxes are a bit high but the final price is fair compared to the rest of resellers. Will definitely order again
Amazing service and will be using again.
Thank you.
Fast, efficient, and super easy!
Very reliable
No issues! Would order again
everything was sealed and genuine i have bought many boxes off this seller and i have nothing but great things to say always great ty for the fast shipping also <3
Fast shipping and great packaging. Fantastic experience!
Was a great purchase 👌
Sent very fast. Great store
Amazing seller and very fast shipping!
What customers think about the store
Omotenashi TCG is a highly reputable and reliable Japanese trading card store that offers excellent customer service, fast shipping, and top-quality products at reasonable prices. Customers consistently praise the store's efficient order processing, secure pac...