Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Condition
Details for each item
<< Booster BOX >>
<< Single Cards >>
*Cards without a condition description in the card's name are available in 〔Condition: A〕
Shipping
*We are not open on Saturdays, Sundays, and holidays Japan time due to the convenience of the courier's offices closing.
Continue shopping with no worries.
But please be assured that this is also a safe shipping method.
Returns & Refund
<<We do not accept returns or exchanges for any reason. >>
However, if your order is lost or damaged in transit, we will work with you to resolve the issue.
<< Lost or Damaged Orders >>
If your order is lost or damaged in transit, please contact us within 7 days of receiving your shipping confirmation. We will work with you to file a claim with the shipping carrier. If the claim is approved, we will refund the full purchase price of your order.
<< How to Contact Us >>
If you have any questions or concerns about your order, please contact us at Instagram<Click or Tap Here> or Contact Form<Click or Tap Here>
Cancellations
・Cancellation for personal reasons will not be accepted.
Please understand in advance that we basically cannot accept returns or cancellations at the customer's convenience after the order is placed.
・We accept orders only before shipment.
Please note that we basically cannot accept order cancellations after the order has been shipped.
If you wish to cancel your order before it is shipped, please contact us using the contact form.
International Buyers - Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges.These charges are the buyer’s responsibility.Please check with your country’s customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges. I do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
Let customers speak for us
What customers think about the store
Omotenashi TCG is a highly reputable and reliable Japanese trading card store that offers excellent customer service, fast shipping, and top-quality products at reasonable prices. Customers consistently praise the store's efficient order processing, secure pac...