User Guide

About payment methods

The following payment methods are supported by this site

◆Credit Card

VISA, Mastercard, AmericanExpress, and JCB brands are accepted for payment.

◆Google Pay

If you are using Google Chrome to view this site, you can pay using your Google Pay account.

Please select Google Pay from Express Checkout on the payment page.

◆Apple Pay

If you are using an iPhone, iPad, or Mac, you can use Apple Pay to make payments on the web in Safari.

Please select Apple Pay from Express Checkout on the payment page.

◆PayPal

You can pay using a credit card, debit card, or bank account (account transfer) registered in your PayPal account.

If you are a first-time user of our store and have concerns about fraud, we recommend that you pay with PayPal, a payment method that protects the buyer.

 

Shipping and Handling

Shipping company : Japan Post・FedEx・DHL

Delivery time : Orders will be shipped within 5 business days excluding weekends and holidays.

Shipping cost : Free shipping on orders totaling $200 or more. If your order total is less than $200, an additional $30 will be charged. 

About cancellations

◆We do not accept any orders.

Please understand in advance that we basically cannot accept returns or cancellations at the customer's convenience after the order is placed.

◆We accept orders only before shipment.

Please note that we basically cannot accept order cancellations after the order has been shipped.

If you wish to cancel your order before it is shipped, please contact us using the inquiry form.

 

 

Conditions for returns and exchanges

We will replace the product only if it is found to be defective or damaged in the beginning, if you contact us within 30 days after receiving the product.

We will pay for the return shipping costs for initial defects or damage.

If you have any questions, please feel free to contact us.

The color and texture may look different from the actual product depending on the monitor and display environment you are viewing.